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FAQ

Q :

Should I use bleach when I wash the linens?

A :

Do not use bleach. You should never use bleach when you wash all the bed linens as they may change colors.

Q :

What is the best temperature for washing the linen?

A :

The maximum washing temperature for your cotton linen and Eucalyptus Woodfiber is 40 degree Celsius and 30 degree Celsius respectively.

Q :

How do you dry the linen?

A :

Dry it in the dryer with low temperature, and remove it from the dryer as soon as possible.

Q :

How do you wash the lace?

A :

Use a mesh bag to wash any of your laced linen.

Q :

How do you wash the pillow and bolster cover?

A :

every corner inside the pillow and bolster cover to achieve maximum and thorough cleanliness.

Q :

Should I use any softener to wash the linen?

A :

Yes, you can use any softener when you wash all the linen.

Q :

How do you care for the pillow, bolster, and light quilt?

A :

Regularly pat your pillow, bolster, and light quilt to replace the inside air with the new and fresh air.

Q :

How do you wash the pillow, bolster, and light quilt?

A :

We do not recommend you to wash the pillow, bolster, and light quilt. If necessary, please dry wash only and make sure the items are completely dry before being used.

Q :

Should I dry the cover under direct sunlight?

A :

Please do not dry the cover under direct sunlight, as it may change in size and color.

Q :

Should I use bleach when I wash the mattress protector?

A :

No, do not use any bleach to wash the mattress protector.

Q :

What is the proper way to wash the mattress protector?

A :

We strongly suggest to hand wash the mattress protector rather than using the washing machine. If necessary, wash the protector on low temperature of 30 degrees maximum.

Q :

How do you dry the mattress protector?

A :

Do not use any drier whatsoever. Let the mattress protector dry naturally.

Q :

Should I use softener when I wash the mattress protector?

A :

Yes, you can definitely use any softener when you clean the mattress protector.